What if my return request is denied?
If your return request is denied, we will provide you with the reasons and offer alternative solutions where possible.
Are there any items that cannot be.
Due to hygiene and safety reasons, we cannot accept returns on worn shoes or accessories unless defective.
Can I exchange my item instead of.
Currently, we do not offer exchanges. You can return the item and place a new order for the desired product.
Do I need the original packaging to.
Yes, please return the product in its original packaging with all tags and labels intact.
Can I return sale or discounted items?
Sale and discounted items can be returned, but they must be in new, unused condition, and within the return window.
How can I return an item?
To return an item, please contact our customer support team with your order details, and they will guide you through the process.
What is your return policy?
We accept returns within 14 days of delivery, provided the item is unused, in its original packaging, and in resellable condition.